FAQ
Frequently Asked Questions
Doorderma is a digital platform designed to address all your skin and hair-related concerns. By leveraging the expertise of dermatologists, skin aestheticians, and cosmetologists, Doorderma provides personalized treatment plans that are tailored to meet your specific needs. Additionally, the platform features an online store where you can purchase recommended skin and hair care products.
To sign up for Doorderma, simply visit our website and click on the “Sign Up” button. Follow the prompts to create your account by providing your email address and creating a password.
Yes, Doorderma is available internationally. We strive to provide our services and products to customers worldwide.
Yes, the treatment plans offered by Doorderma are designed to cater to various skin and hair types. Our experts personalize the plans to suit your specific needs.
A Skin Aesthetician, also known as an esthetician, is a licensed professional specializing in skin care treatments. They perform facials, skin analysis, chemical peels, microdermabrasion, waxing, makeup application, and provide product recommendations to enhance and maintain skin health.
We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options.
The delivery time depends on your location. Generally, orders are processed and shipped within 7 Days, and delivery times vary based on shipping method and destination.
Yes, we have a hassle-free return policy. If you’re not satisfied with your purchase for any reason, you can return the product within 7 Days. However, please note that refunds are contingent upon our team’s assessment of the returned product. If the product is damaged, our team will inspect it, and depending on their evaluation, they will determine whether a refund can be issued.
Yes, we take the security and privacy of your personal information seriously. We use industry-standard encryption and security measures to safeguard your data.
You can reach our customer support team by emailing doorderma06@gmail.com or using the contact form on our website. We’re here to help with any questions or concerns you may have.
